Amana Bank PLC - Internship Vacancies 2026
Amana Bank Internship Vacancies 2026 – Contact Centre Internship in Colombo
Apply for the latest Amana Bank Contact Centre Internship opportunity in Colombo 03. Check qualifications, duties, work schedule, incentives and application details.
Amana Bank PLC is inviting suitable candidates to join its Contact Centre as interns. This opportunity is suitable for young candidates who are interested in gaining practical experience in banking, customer service, communication and contact centre operations.
Amana Bank Internship Vacancies 2026
Amana Bank has announced an exciting internship opportunity for candidates who are interested in beginning their career in a dynamic banking environment. The internship is available at the Bank's Contact Centre in Colombo 03.
Selected interns will assist customers, identify their requirements, resolve inquiries and provide suitable solutions while developing valuable customer service and communication skills.
| Organization | Amana Bank PLC |
| Position | Intern – Contact Centre |
| Job Category | Banking Internship / Customer Service |
| Location | Colombo 03, Sri Lanka |
| Minimum Qualification | G.C.E. Ordinary Level |
| Application Method | Send CV by Email / Apply through Amana Bank Careers |
About the Internship
The Amana Bank Contact Centre Internship provides an opportunity for young job seekers and students to obtain practical exposure to the banking sector while working in a customer-focused environment.
Interns will play an important role in connecting customers with the solutions and assistance they require. Candidates who enjoy communicating with people, solving problems and working as part of a team may find this internship particularly suitable.
What You Will Do
- Handle inbound customer calls.
- Identify and understand client needs.
- Research customer inquiries and resolve issues.
- Provide customers with relevant banking solutions.
- Support upselling and cross-selling activities where appropriate.
- Maintain a professional and customer-focused approach when handling inquiries.
Candidate Profile – We're Looking For
Amana Bank is looking for candidates who demonstrate the following qualities:
- Flexible Team Players – Candidates who can work effectively with others.
- Trilingual Communicators – Strong communication skills will be valuable when serving customers.
- Customer-Focused Individuals – Candidates should have a positive and helpful attitude toward customers.
- Multi-Taskers – Ability to manage multiple responsibilities effectively.
- Tech-Savvy Candidates – Comfortable using technology and digital systems.
Qualifications
- Candidates must have successfully passed the G.C.E. Ordinary Level Examination.
- Candidates should have an interest in pursuing higher education or professional qualifications.
- Part or full completion of relevant certifications or diploma programmes will be considered an added advantage.
Work Schedule
- Interns are expected to work approximately 5 days per week.
- The internship operates on 8-hour shifts.
- Additional allowances may be available for weekend and holiday shifts, according to the published vacancy notice.
Incentives and Benefits
In addition to practical banking and customer-service experience, interns may have an opportunity to earn financial incentives based on the quality and quantity of calls handled.
Gain practical exposure to a professional banking environment.
Develop communication and customer handling skills.
Build valuable experience for future banking and finance opportunities.
Internship Location
The internship position is based at the Amana Bank Contact Centre in Colombo 03.
Corporate Office
353, Galle Road,
Colombo 03,
Sri Lanka
How to Apply for Amana Bank Internship 2026
Interested candidates should prepare an updated CV / resume containing their education qualifications, contact details, relevant skills and any additional professional or diploma qualifications.
Send your CV to: careers@amana.lk
Candidates should indicate the position applied for in the email subject line.
A suitable email subject can be:
Step-by-Step Application Guide
- Prepare your latest CV or resume.
- Include your correct mobile number and email address.
- Mention your educational and professional qualifications clearly.
- Attach your CV to the application email.
- Use Application for Internship – Contact Centre as the subject.
- Send the email to careers@amana.lk.
- Alternatively, candidates may check and use Amana Bank's official online careers portal.
Full Vacancy Advertisement
Candidates are advised to carefully read the complete vacancy advertisement before submitting their application.
Important Notes for Applicants
- Provide accurate information in your CV and application.
- Use an active mobile number and email address.
- Check your email regularly after submitting the application.
- Only shortlisted candidates will be contacted according to the vacancy notice.
- Applicants should refer to Amana Bank's official careers portal for any subsequent updates.
Why Consider a Banking Internship?
A banking internship can provide valuable exposure to professional working environments, customer relationship management, communication, teamwork, problem solving and banking operations. Experience gained through a Contact Centre role can also support candidates who later pursue careers in customer service, banking operations, sales, relationship management or other financial-service positions.
Frequently Asked Questions
The advertised opportunity is for an Internship position in the Contact Centre.
The vacancy advertisement states that the position is based in Colombo 03.
Applicants should have passed the G.C.E. Ordinary Level Examination.
Candidates can send their CV to careers@amana.lk with the position stated in the subject line or use Amana Bank's official careers portal.
No. The advertisement states that only shortlisted candidates will be notified.
Direct link to official source